Question 1

What is SCORUX?

Accepted Answer

SCORUX is an independent UX rating body for online slots. We apply a standardized, reproducible protocol across desktop and mobile. Each title is evaluated against 70+ criteria, producing a 100-point UX score and certification badge, benchmarked against the wider catalog.

Question 2

Why trust SCORUX?

Accepted Answer

We operate with complete independence, no affiliations, no sponsors. Our neutrality delivers third-party, provider-agnostic comparability across titles and releases, strengthening credibility with providers, operators, aggregators, and regulators.

Question 3

How do you differ from specialized iGaming media?

Accepted Answer

Reviews are subjective and often editorial. SCORUX applies a standardized, reproducible protocol with measurable criteria, producing comparable 100-point scores across all evaluated titles. It's a method, not an opinion.

Question 4

How do you test slots?

Accepted Answer

Each title is evaluated against 70+ criteria across five categories, on desktop and mobile. Results are benchmarked against the wider SCORUX catalog and consolidated into a focused report with category breakdowns and prioritized findings. The scoring protocol itself stays internal to keep the benchmark consistent across providers.

Question 5

How long does it take to receive my analysis?

Question 6

Are your scores genuinely objective?

Accepted Answer

Yes. Every score is anchored in observable, measurable criteria and a standardized rubric. Random parallel scoring is run as a quality control to keep variance to less than 5 points across testers. Findings are documented as on-screen behaviors any team can replay and verify.

Question 7

How do RTP and volatility factor into scoring?

Accepted Answer

We intentionally exclude mathematical parameters from the score itself (RTP, hit rate, volatility) to focus on perceived user experience. We do not model or verify game mathematics, fairness, or RNG. Our UX scoring complements your existing math KPIs and product analytics.

Question 8

Who performs the evaluations?

Accepted Answer

Every analysis is conducted by SCORUX's in-house evaluation team, following a standardized scoring protocol designed specifically for online slots. We don't use automated checks or AI-generated reports. Every score is the result of structured human evaluation, ensuring depth, context, and consistency across the catalog.

Question 9

Are evaluators experienced slot players?

Accepted Answer

Yes. Our evaluators are trained on slot mechanics and play actively across providers and categories. Assessments are based on hands-on sessions in live clients or production-equivalent builds, following a standardized protocol. This is real UX observation, calibrated against a measurable rubric.

Question 10

How do I request an analysis?

Accepted Answer

From our Slot Catalog, click 'Request analysis' on any slot not yet evaluated. We confirm scope and timeline within 24 hours, and deliver the full report within 10 business days. One credit covers one request.

Question 11

Do you test games before official release?

Accepted Answer

Yes, through private consulting. With early access to a build, demo, or test server, we run a pre-release UX evaluation to identify friction points before production. Deliverables include a prioritized findings list (severity, impact, effort), quick wins versus near-term fixes, and an optional debrief session.

Question 12

What does one analysis include?

Accepted Answer

Each report includes category-level commentary, a structured list of strengths and weaknesses, and prioritized improvement actions ranked by severity, impact, and dev effort. Recommendations are written for implementation teams, with player-perspective notes that distinguish quick wins from near-term fixes.

Question 13

Can I access analyses of other providers?

Accepted Answer

Yes. You can browse the full SCORUX catalog and unlock any report with Analysis Credits, including titles outside your own catalog, to run comparative benchmarking and portfolio positioning. All reports use the same 100-point score and category breakdowns for like-for-like comparison.

Question 14

Do you offer private consulting?

Accepted Answer

Yes. We run private engagements at two key stages: pre-release validation (testing builds before they ship) and portfolio benchmarking (comparing multiple titles across providers with a single protocol). Each engagement is scoped to your release timeline and team setup.

Question 15

Do you work on multiple projects simultaneously?

Accepted Answer

Yes. We offer multi-title partnerships that coordinate scoring across your releases without duplicating individual reports. Partnerships include comparative portfolio benchmarks, tracked score evolution by category release after release, and lightweight tailored UX standards. You receive priority scheduling aligned with your production calendar.

Question 16

How do you handle confidentiality?

Accepted Answer

Every Private Consulting engagement is covered by an NDA signed at kickoff, by both parties. If you don't have a template, we provide ours. Builds, screenshots, internal scoring and findings stay strictly between your team and the named evaluators. No third-party storage, no published case studies without your written consent.

Question 17

Who runs the evaluations?

Accepted Answer

Every engagement is led by a named in-house evaluator with 6+ years of immersive iGaming experience: intensive hands-on play, live streaming with real-time player feedback, and over a year of structured SCORUX evaluation.

Question 18

Can I see a sample report?

Accepted Answer

We can share a redacted sample on your initial scoping call. We don't publish samples publicly to protect the intellectual property of past clients, but we'll walk you through a real one so you know exactly what you're getting.

Question 19

What's the typical investment?

Accepted Answer

Pricing depends on scope: number of builds, depth of evaluation, turnaround required. Engagements typically range from a focused single-build audit to extended multi-build programs. We provide a custom proposal within 48 hours of your initial call, with no commitment until you accept.

Question 20

How do credits work?

Question 21

What happens when my credits expire?

Question 22

Can I combine credits from multiple packs?

Accepted Answer

No, each pack has its own independent credits and expiry date. Credits from different packs do not pool together. If you buy a new pack while another is still active, both will run in parallel.

Question 23

Can I upgrade my pack later?

Accepted Answer

Yes. You can buy a higher pack anytime. Your remaining credits from the previous pack stay active until their original expiry date. For tailored arrangements (annual contracts, custom credit amounts), contact our team.

Question 24

What payment methods do you accept?

Accepted Answer

All purchases go through secure Stripe Checkout, accepting major credit and debit cards (Visa, Mastercard, American Express). EU clients can also pay via SEPA bank transfer, particularly useful for larger packs like Portfolio or Aggregator. Invoices are automatically available in your dashboard after each purchase.

Question 25

Do your scores influence end players?

Accepted Answer

SCORUX serves industry professionals. Our audience is providers, operators, aggregators, and regulators. Players may see the public global score and certification badge in the catalog for transparency, but full reports and recommendations are designed for professional decision-making, not consumer marketing.

Question 26

Can I integrate your scores into my catalogs/platforms?

Accepted Answer

Yes. Report data can be exported as PDF or structured format for integration into your internal tools. Larger integration options are available for aggregators and operators on request.

Question 27

Can I use your badges in my communications?

Accepted Answer

Yes. Clients may display the SCORUX badge in marketing and sales materials, provided the badge and the quoted score reflect the exact awarded result. Misuse of badges may result in revocation.

Question 28

How long do your reports remain valid?

Accepted Answer

We review reports at least annually to confirm whether game updates or technical changes have affected the user experience. Scores are kept aligned with current market reality, with re-evaluations available on request or whenever material product changes occur. Clients who previously unlocked a report receive any updated version at no extra cost.

Question 29

What's your value-add versus internal playtests?

Accepted Answer

Internal playtests are essential but naturally close to the product. SCORUX adds an independent, provider-agnostic perspective calibrated against the wider catalog, using a standardized rubric and quality-controlled scoring. The result: credible third-party validation that strengthens commercial arguments and supports decision-making across titles and releases.

Question 30

How do you differ from player panels or satisfaction surveys?

Accepted Answer

Panels capture sentiment and qualitative opinions. They aren't designed for standardized measurement. SCORUX applies a reproducible protocol with measurable criteria to produce comparable 100-point scores and category-level insights, actionable for design and product decisions.

Still have questions?

General Overview

Methodology & Process

Team & Expertise

Services & Offerings

Private Consulting

Pricing & Credits

Usage & Integration

Differentiation

Still have questions?

Every slot, scored

against the same bar.

General Overview

What is SCORUX?

Why trust SCORUX?

How do you differ from specialized iGaming media?

Methodology & Process

How do you test slots?

How long does it take to receive my analysis?

Are your scores genuinely objective?

How do RTP and volatility factor into scoring?

Team & Expertise

Who performs the evaluations?

Are evaluators experienced slot players?

Services & Offerings

How do I request an analysis?

Do you test games before official release?

What does one analysis include?

Can I access analyses of other providers?

Private Consulting

Do you offer private consulting?

Do you work on multiple projects simultaneously?

How do you handle confidentiality?

Who runs the evaluations?

Can I see a sample report?

What's the typical investment?

Pricing & Credits

How do credits work?

What happens when my credits expire?

Can I combine credits from multiple packs?

Can I upgrade my pack later?

What payment methods do you accept?

Usage & Integration

Do your scores influence end players?

Can I integrate your scores into my catalogs/platforms?

Can I use your badges in my communications?

How long do your reports remain valid?

Differentiation

What's your value-add versus internal playtests?

How do you differ from player panels or satisfaction surveys?

Still have questions?

Every slot, scored

against the same bar.

General Overview

What is SCORUX?

Why trust SCORUX?

How do you differ from specialized iGaming media?

Methodology & Process

How do you test slots?

How long does it take to receive my analysis?

Are your scores genuinely objective?

How do RTP and volatility factor into scoring?

Team & Expertise

Who performs the evaluations?

Are evaluators experienced slot players?

Services & Offerings

How do I request an analysis?

Do you test games before official release?

What does one analysis include?

Can I access analyses of other providers?

Private Consulting

Do you offer private consulting?

Do you work on multiple projects simultaneously?

How do you handle confidentiality?

Who runs the evaluations?

Can I see a sample report?

What's the typical investment?

Pricing & Credits

How do credits work?

What happens when my credits expire?

Can I combine credits from multiple packs?

Can I upgrade my pack later?

What payment methods do you accept?

Usage & Integration

Do your scores influence end players?

Can I integrate your scores into my catalogs/platforms?

Can I use your badges in my communications?

How long do your reports remain valid?

Differentiation

What's your value-add versus internal playtests?